Causes and Strategies for Aggressive Customers
INTRODUCTION
Tourism and hotel industry is growing among other world industries due to its significant impacts on the social and economic development of a region or country (Avelini, 2003, p. 130). Th
Customer Satisfaction
Customer Satisfaction can be defined as a quantifiable measurement of how satisfied a customer is with a supplier’s product or service, or the overall experience they had when dealing with the company. Customer satisfaction is often measured using surveys, ratings, and reviews.
Effects of Website Attributes on Customer Satisfaction
ABSTRACT
This study investigates the important attributes of online web stores in e-commerce by examining the possible website elements that determine different aspects of the association between cus
Strategies for Customer Satisfaction and Loyalty
Abstract
This research aims at to provide the strategies which can be employed by company in order to establish customer satisfaction and customer loyalty by looking at the case of Thai square which i
Public and Private Monopoly Effects on Consumers
The researcher illustrates the condition of competitive market through the following model and leads the readers to the condition for monopolies.
Customer Satisfaction at The Plaza Crowne Hotel
The measurement of service quality and customer satisfaction in the hospitality industry: a case study of the Plaza Crowne Hotel.
Customer Satisfaction for Chinese Restaurants in the US
Introduction:
Aim of Project:
Perception of Chinese restaurant in the U.S: What affects customer satisfaction and behavioural intentions?
Objectives:
To analyse the customer’s behavioural int
Relationship Marketing in the UK Retail Sector
Chapter – 1: Introduction
1.1. Overview
Relationship marketing plays a significant role in the present market scenarios as it mainly illustrates the relationship among the customers and organiza
Customer Satisfaction in the Indian Petroleum Industry
Determination of elements of customer satisfaction in delivering fuel through retail outlets on highways and in suburban areas.
Customer Satisfaction and SWOT Analysis of Thesis Binding Company
The objective of this project is to get an idea of what kind of promotion strategies are required by a company to increase sales and to attract more customers.
Customer Loyalty Schemes in Automotive Sector
The creation of customer loyalty in the automotive sector
Marketers push for brand loyalty, across all product ranges, from toothpaste to larger purchases such as a new car. Within the automobile indu
