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However, Concern For Personal Safety Meant Another Approach Had To Be Used. ...

However, concern for personal safety meant another approach had to be used. It was finally decided to ask people in the street in four various locations in South West London to take the questionnaire home, fill it in, and return in the Sae provided.
The first questionnaire was to be conducted on 60 registered Social Landlords - 15 from each borough of Merton, Croydon, Sutton, and Lambeth, who live in the area from which they rent. The local authority was contacted directly and asked if they could post on a copy of the survey to 15 landlords who were registered with them. There was a varying response rate: 8 from Lambeth; 6 from Croydon; 9 from Merton; and 10 from Sutton.
For the second questionnaire, it was made clear on handing out that respondents should only fill in and return if they were living in social housing - either rented from the council or from an LHA, or provisional. 160 of the first questionnaires were handed out in total: 40 in Lambeth during the evening rush hour; 40 in Merton in the rush hour; 40 in Croydon outside the train station; and 40 in Sutton. It was made clear on the questionnaire that even if the respondent only understood part of it that they should fill in what they could and still send it back. Obviously, this method of sampling fails to include those who are housebound and others with poor reading and writing skills - however, all methods of sampling were expected to eliminate some people, leaving this method appearing to be the most reliable.
The questionnaires were handed out to people who covered a wide range of age and ethnicity. People were first asked if they lived in London and then asked if they would be happy to fill out the questionnaire and post it back. The return rate was good, with 60 of the 150 questionnaires being returned correctly by people living in social housing. A larger percentage came back from Sutton and the smallest was Croydon, with only 7. In total 3 had been insufficiently/incorrectly filled in and were eliminated from the study. Although the response rate was good it still left this study with a small sample - meaning that its ability to represent these areas of London was questionable. Thus, it was decided that the questionnaire survey should be used as a pilot study.

Chapter 3 Literature Review
3.0 The Government's position: then and now
Scientific understanding and public awareness of the effects of energy use on the environment has grown considerably during the last two decades. In 1977 the Labour Government recognised that the attitude of the UK to energy policy was ‘insular' (Woodliffe 1991: 11), with resources being the main concern.

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