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This will ensure honesty and openness when communicating with the researcher and ensure unbiased feedback. Summary documentation to be provided as part of the final project for management, initial input documents should be documented, coded in a random system, and then destroyed.
Management could feel threatened by proposed recommendations that provide more autonomy to staff members as they move away from a conservative organizational hierarchy. This can be perceived as undermining authority, and result in certain individuals, in a position of authority currently, hampering progress. Moving forward there could be a need for conflict management skills within the project team to resolve differing priorities and defuse emotive situations. It is recommended that handling the potential conflict initially is better than trying to plan and progress with reluctant team members.
It is recommended that a SWOT analysis is carried out on the company initially in order to understand the environment and identify where the organization stands, if the researcher is not familiar with this already. This will be a platform to evaluate if concerns raised are genuine. E.g. if the company already provide excellent subsidized facilities but a staff member feels they are below average the facts need to be available for discussion to ensure the matter is addressed, although the outcome is not what the individual anticipated or hoped for. Ref Marketing Teacher, http://www.marketingteacher.com/Lessons/lesson_swot.htm
‘Strengths, Weaknesses, Opportunities and Threats (SWOT) - SWOT analysis is a tool for auditing an organization and its environment. It is the first stage of planning and helps marketers to focus on key issues. SWOT stands for strengths, weaknesses, opportunities, and threats. Strengths and weaknesses are internal factors. Opportunities and threats are external factors.' The SWOT must pay particular attention to the financial strengths and weaknesses of the organisation. This would be a limiting factor to the future project as, initially, there will be funding required and a drop in productivity as resources are involved in the proposed project.
Bibliography
American Psychological Ass, http://www.psychologymatters.org/karasek.html
Evaluation Strategies for Communicating and Reporting,2nd (Rosalie T. Torres, Hallie S. Preskill, Mary E. Piontek
Hackman, J. R. and G. R. Oldham (1976). Motivation through the design of work. Organizational Behavior & Human Decision Processes, Vol. 16(2), pp. 250-279.
Insight Link Communications (UK) http://www.insightlink.com/how_to_keep_your_top_performers.
The Management Library, ref http://www.managementhelp.org/evaluatn/fnl_eval.htm#anchor4293321196
Marketing Teacher, http://www.marketingteacher.com/Lessons/lesson_swot.